High quality services
Booked superior room in the B side for 2 nights and want to mention that the hotel exceeded my expectations and I have been to several 4-5 stars hotels abroad across Europe and Middle East.
> Room is spacious, well equipped with kettle for hot water and complementary tea / coffee / sugar / honey etc.
> Required a cot for baby and it was already setup when I arrived.
Also had some requirements for the baby cot and the staff was very helpful and offered perfect solution to our needs.
> Breakfast was fabulous, a good variety of options that you can choose from and also the quality of the products was superior in my opinion.
>The interaction with the staff was excellent, everyone was kind, helpful and smiling all the time. Every request of mine was solved promptly.
Well done for what the hotel offers.
Response from Teleferic Grand Hotel - Poiana Brasov
Dear Mr. Adrian, Thank you for sharing with us and our guests your great feedback. Thank you also for choosing us to be your home away from home, even if it was just for few days. We are pleased to hear that our team’s joined effort made your stay with us at least as expected and we can only hope that in the near future we will have the opportunity to greet you back. Kind regards, Dragos Fratila, General Manager
Eleganta si Servicii impecabile
Unul din cele mai fastuoase hoteluri pentru categoria sa, cu servicii fara cusur si angajati de o bunatate si politete deosebite.
Response from Teleferic Grand Hotel - Poiana Brasov
Draga Domnule Sebastian, Va multumim ca ne-ati ales! Datorita dumneavoastra, oaspetilor nostri dragi, putem sa ne mentinem la inaltime. Va multumim pentru feedback si va asteptam cu mare drag sa reveniti in casa noastra. Cu stima, Dragos Fratila, General Manager
Excelent
Recomand cu incredere acest hotel din toate punctele de vedere.
Response from Teleferic Grand Hotel - Poiana Brasov
Draga Domnule Claudiu, Va multumim foarte mult pentru feedback, apreciere si recomandare. Va asteptam sa reveniti in casa noastra cu mare drag. Cu stima, Dragos Fratila, General Manager
Un hotel excepțional !
Absolut minunat ! In fiecare an am fost tot mai incantați !
Response from Teleferic Grand Hotel - Poiana Brasov
Draga Domnule Andrei Miron, Feedbackul dumneavoastra ne da increderea ca scopul nostru de a oferi ambianta si servicii de cea mai inalta calitate a fost atins. Va multumim ca ati ales sa va fim casa departe de acasa. Va asteptam cu mare drag sa reveniti! Cu stima, Dragos Fratila, General Manager
Recomandare
Locatia excelenta, meniu bogat si diversificat, cu gust deosebit de bun, personal amabil , foarte atent la doleantele turistilor. Recomand cu drag acest hotel.
Response from Teleferic Grand Hotel - Poiana Brasov
Draga Doamna Ana Carmen, Fara dumneavoastra, oaspetii nostri dragi, noi nu putem exista. Va multumim ca ne-ati ales si ca ati impartasit cu noi impresiile dumneavostra. Va multumim din suflet pentru recomandare si va asteptam cu mare drag sa reveniti in casa noastra! Cu stima, Dragos Fratila, General Manager
