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GET YOUR QUESTION ANSWERED

Dear Guest, here you can discover the answers to the most frequently asked questions about our hotel. If you have not found the answer to your inquiry below, please do not hesitate to contact us for further information at tel:0368.100.200 or receptie@telefericgrandhotel.ro . We would be glad to be of assistance!

What Is your pet policy?

It is not allowed with pets in the hotel.

Do you have especially adapted rooms?

Yes, we have 2 rooms.

What are you breakfast hours? What is the price?

Four Season Restaurant serve the breakfast every day between 07.00-10.30.

Price per adult is 79 lei(VAT included).

Kids under 6 years old are free of charge.

What are your Check-in and check-out times?

Check-in: 16.00

Check-out: 12.00

Do you have smoking rooms?

All of our rooms are non-smoking rooms, but most of the rooms have a private balcony where smoking is permitted.

Is Wi-Fi free of charge?

Free Wi-Fi is available throughout all the hotel. You only need to submit your e-mail address.

It is possible to provide an extra bed in your room?

In all our rooms an extra bed can not be provided.

Can the hotel assist me with my visa aplication?

For visa aplication, a confirmation letter can be provided by the hotel.

Do you have a parking available, and how much does it cost?

We provide outside parking and it is free of charge for our guest.

How do I buy Teleferic Gift Crad?

Teleferic Grand Hotel Gift cards can be provided by visiting our web site: www.telefericgrandhotel.ro.

How do I request an early check-in or late check-out?

We’re happy to offer you early check-in or late check-out when available. You need to speak with the front desk officer of the hotel on your arrival day or departure to see if this can be accommodated. This services are payable.

How do I book a spa package?

You need to visit www.telefericgrandhotel.ro, or contact our spa department at: spa@telefericgrandhotel.ro

Prices are per room or person?

Prices are per room.

What languages are spoken at the hotel reception?

English, româna

How many floors are in the hotel? Is there an elevator?

There are two main building blocks with 4 floors each. There are two elevators in B block and one in C block. Also there are elevators at the entrance of the hotel to facilitate the access with luggages at reception floor.

Restaurants have vegetarian, gluten free meals or special meals in their menus ?

Yes, there are vegetarian or special meals in the menu. Some of them are already included in the menu, others are available on request with a firm reservation before.

Rooms have terrace?

We have rooms with terrace and rooms without terrace.

Rooms are equipped with phones that can call outside the hotel?

Yes, all rooms are equipped with phones that are able to call outside the hotel.

Rooms are equipped with aer condition? Is it free or you charge it?

Yes, most of the rooms are equipped with free air conditioning, except ground floors.

Do you have Spa in the hotel?

Yes, we do have a spa centre within the hotel.

Do you have conference rooms?

Yes, we have 4 conference rooms within the hotel.

Breakfast is included in the room price?

Yes, breakfast is included in the room price.